FREQUENTLY ASKED QUESTIONS:

Q: I want to order some custom shoes, How does it work? 

A. Submit a Custom Kicks Order Form here >>> https://neekscustomsneaks.com/custom-order

First we discuss the custom design you want. We find out what brand/style/color/size shoes you want. Once you're ready to place your order, we will send you a 50% deposit invoice. When we see your order come in, we will purchase the base shoes and once they arrive at our Shoedio, we will begin the design process.

Q: How much does a pair of Neeks Custom Sneaks cost?

A: All custom artwork starts at $500.

Total price includes: cost of the shoe, design concept, time and labor, plus shipping.

Email us to inquire about artwork >>> Neekcustomsneaks@gmail.com

Q: What do you use to paint the shoe?

A: We use  acrylic paints and inks.  All the materials used are water proof and can withstand the rain.  Each pair is coated with a protection gloss to ensure your artwork stays. The artwork is 100% permanent and will not come off. Guaranteed. 

Q: Do I send you the shoes?

A: If you already have a pair of shoes you want us to paint, yes you can send them in. But generally we purchase the shoes. 

Q: How long until I get my shoes?

A: The current wait time for painted shoes is around 4-6 weeks.  That includes ordering the shoes online, getting them shipped to us, doing the artwork and shipping them to you. Our wait time can increase during the holidays due to a higher volume of orders and delays in supply chains.

Q: How do I order a pair of Neeks Custom Sneaks?

A: Submit a Custom Kicks Order Form here >>> https://neekscustomsneaks.com/custom-order

You can also email us: Neekscustomsneaks@gmail.com to discuss ideas for a custom pair of shoes.

Q: What if I want a different type of shoe than I see on the website?

A: We will customize on any shoe that is leather or canvas with any type of design! You also find designs not listed on the site over on our https://www.instagram.com/neeks_custom_sneaks/

that we've done for past clients.  We reserve the right to use the most recent model of shoe available. Feel free to contact us with any questions you may have.  We are happy to work with you on making your dream shoes a reality.

Q: What is your return policy?

A: Since products are custom painted all sales are final. Please double check your shoe size before ordering.  If you have any issues, please contact us. 

Q: I have custom project I'm interested in that's not shoes, can you do this?

A: Feel free to send us a message as we do take on other custom projects depending on what it is/within our ability to do so. We've customized skateboards, boxing gloves, etc...